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Process Excellence

Etairos provides complete IT organization process and performance reviews and analysis. We compare your customers requirements and expectations with your current processes and then provide complete process redesign services based on gaps as well as develop programs for continuous process improvement.

Key Services:

Lean Six Sigma / BPM

Program Design
Needs Analysis
Project Engagement
Project Scope
Project Management
Process Improvement Consulting
Process Design
Implementation Assistance
Statistical Analysis
Project Management

Cost Reduction:

  • Reduces waste in key processes
  • Eliminated rework
  • Redeployment/Reduction of resources that are non-value add

Improve Service:

  • Closes the gaps between customers expectations and actual performance
  • Eliminates/Reduces services that are not important to your customers

Minimize Defects:

  • Identifies parts of your process where mistakes are made and minimize them
  • Creates mechanisms to systemize improvements so they stay in control.