Support & Services The Etairos Service Desk provides companies with 24 X 7 IT support by a team of veteran IT, remote support professionals. Our highly experienced team helps you address IT needs remotely with customer satisfaction, resolution and urgency as our key priorities.
Key Services:
- Windows Operating System Support
- Remote Connectivity Issues
- Application Troubleshooting
- MS Office Support
- Data Recovery from Malware Infections
- Mobile Workforce Solution Support
- Problem Management
- Incident Management
- Change Management
- Knowledge Base Creation
- VPN Troubleshooting
- Identification of Your Key Support Needs
Value:
- Increased productivity by decreasing employee downtime
- Increased effectiveness: Piece of mind knowing that assistance is a phone call or email away 7x24x365
- Increased knowledge for your workforce from working with our experienced IT support professionals.